David Friderici is Vice President & Head of Product Management & Strategy of Airline Travel Services at IBS Software Services. He manages the entire product portfolio across airline passenger services.
He is spearheading the development of IBS’ new generation passenger services system “iFlyRes”, a Passenger Services System (PSS) / Order Management Systems (OMS) with a truly customer centric approach and strong order management and merchandising capabilities sitting in the core of the PSS. Amongst current customers of iFlyRes are Sunexpress, a joint-venture of Lufthansa and Turkish Airlines, Sunexpress as well as the Korean Air subsidiary Jin Air.
David has over 25 years of experience in travel technology and uses his comprehensive understanding of the travel industry in defining the vision and future roadmap of the product portfolio of the Airline Passenger Services division at IBS.
David is part of the NDC and ONE Order working groups at IATA and has been instrumental in shaping the direction of these initiatives while ensuring the adoption of these principles into iFlyRes, which became the firstly natively compliant NDC passenger service system in the industry. His vision has ensured a rigid adherence to NDC compliance by embedding both NDC and One Order principles straight into the heart of iFlyRes, allowing airlines to leverage direct and digital distribution at it’s best and across all customer touch points.
Prior to joining IBS in 2010, David was the Director- Product strategy, at HitchHiker Software, and specialized in air fare management, air fare distribution, ticket automation and development of B2B and B2C e- commerce booking engines. His expertise covers a wide array of domains such as shopping engines, routing network engines, fares distribution & next-generation e-commerce solutions. He has worked with numerous reputable airline and tour operator clients across geographies to deliver solutions that drive efficiency gains and increased revenues.
With a domain expertise of nearly twenty years in the Travel, Transportation and Logistics (TTL) industries, IBS understands the needs of all stakeholders. We help customers stay ahead of the competition by facilitating business innovation and enabling transformational changes using next generation technologies. This is why some of the best airlines, busiest airports, leading cruise lines, top oil & gas companies and renowned travel distributors & hotel groups in the world depend on our software to manage their mission critical operations.
In the aviation industry alone, our award winning end-to-end new-gen IT systems cut across all process areas – airline passenger services, cargo operations, flight and crew operations, airport operations and aircraft maintenance engineering. No other single enterprise in the world offers this range of technology products to the aviation industry, making us a one-stop shop.
In sectors such as oil & gas logistics, travel & cruise and hospitality too, our solutions have established a reputation for effective/optimal management of mission-critical operations, assuring successful delivery & business continuity.
Our IT services competence includes Business & Technology Consulting, Independent Software Testing, Application Development & Maintenance and Managed Services in the Aviation, Travel, Hospitality and Oil & Gas industries.