High street shopping malls close, airport malls keep growing and Apple, Amazon & Google increase their numbers of physical stores. Customers - and staff - expect real time responses in an age where the smartphone has become ubiquitous. Real and virtual life mix. Social media and messaging have become a normal way of communication.
Transformation is needed - but it needs to be smart and viable, not just digital for any price. We need to find the right balance and pace. Humanization of technology and mix of physical and digital worlds need to be considered. Start 2018 with us in Hamburg and enjoy relevant insight, new thoughts, key contacts and a remarkable guest experience to develop your transformation strategy.
We are NOT a me too event. The Hamburg Aviation Conference is a unique global think tank where top managers, tech innovators and thought leaders from aviation, travel, retail, universities and tech companies discuss innovative solutions to approach the current dynamic environment and to transform the business to fit the digital age. Themes are around customer focus, technology, innovation and new trends and hot topics of relevance for the travel industry.
Michael Eggenschwiler, CEO at Hamburg Airport and Chairman of the advisory board of the Hamburg Aviation Conference:
"The conference 2017 was great, focusing on tackling business issues and innovation in an international context. Content, speakers, participants that make you feel like family.
Time well spent for decision makers, executive team members and middle management, thought leaders and key influencers in aviation, travel, retail and science. We look forward to "think future 2018!"
Please check out the agenda for 2018! We do not overpromise, so we will only add speakers when they are 100% confirmed.
XXL Solutions - "do things differently" is a boutique consultancy committed to help their customers succeed in the digital age, from strategy to implementation. They help organisations to transform their business to meet the changing consumer and staff requirements, to innovate and differentiate from competition, to turn new technology into opportunities rather than threats and keep the human touch where it makes a difference.