About Kerstin Bitterer, Fraport

Kerstin Bitterer

Kerstin Bitterer, Fraport,

VP Idea and Innovation Management

After her degree in international economics, Kerstin spent several years in corporate development, leading projects aiming at efficiency, cost reduction and cultural change, followed by three years of internal quality auditing. In 2014 Kerstin then took on responsibility for Fraport´s Innovation Management. This focuses on trend monitoring and facilitation techniques such as design thinking and Lego Serious Play. In addition, her team coordinates innovation activities at Frankfurt Airport such as autonomous driving and projects receiving governmental grants.

Furthermore, Kerstin is responsible for promoting and successfully implementing employee´s ideas to continuously improve their working environment at Fraport as well as the efficiency of working processes at the Airport.

Kerstin is a well-established jury member of the Hesse initiative “Hessen Ideen” and several university idea contests. She dedicates her spare time to her family and tours on her motorcycle.

About Fraport

Fraport AG offers a wide range of operational and management solutions based on over 90 years of aviation expertise. Fraport’s portfolio of companies spans four continents with activities at 30 airports worldwide. Fraport applies its expertise to a wide variety of projects covering such diverse undertakings as the construction of a new terminal at Lima, our international “Fraport Academy” training center at Ljubljana or the management of 14 regional airports in Greece.

In business year 2016, the Fraport Group generated sales of €2.93 billion and profit of about €360 million. More than 119 million passengers used airports around the world in which Fraport has more than a 50 percent stake during 2017. In its Mission Statement, Fraport places the focus on customers. The Group’s commitment to ensuring a “good trip” to all passengers and travelers is also reflected in the corporate slogan: “Gute Reise! We make it happen”. This commitment applies to all of Fraport’s business activities and services both at Germany’s largest aviation hub in Frankfurt and the Group’s airports worldwide.

At its Frankfurt Airport (FRA) home base, Fraport welcomed more than 64 million passengers and handled about 2.23 million metric tons of cargo (airfreight and airmail) in 2017. For the current winter timetable, FRA is served by 89 passenger airlines flying to 262 destinations in 100 countries worldwide. With 128 intercontinental destinations, almost half of all destinations are intercontinental (beyond Europe) – underscoring Frankfurt’s role as a leading hub in the global air transportation system. In Europe, Frankfurt Airport ranks second in terms of cargo tonnage and is the fourth busiest for passenger traffic. With about 55 percent of all passengers using Frankfurt as a connecting hub, FRA also has the highest transfer rate among the major European hubs.

Frankfurt Airport City has become Germany’s largest job complex at a single location, employing approximately 81,000 people at some 450 companies and organizations on site. Almost half of Germany’s population lives within a 200-kilometer radius of the FRA intermodal travel hub – the largest airport catchment area in Europe. FRA also serves as a magnet for other companies located throughout the economically vital Frankfurt/Rhine-Main-Neckar region. Thanks to synergies associated with the region’s dynamic industries, networked expertise, and outstanding intermodal transportation infrastructure, FRA’s world route network enables Germany’s export-oriented businesses to flourish in global markets. Likewise, FRA is a key gateway for companies wanting to access the huge European marketplace. Thus, Frankfurt Airport – which is strategically located in the heart of Europe – is one of the most important hubs in the global logistics chain.