All tagged Travel

Voice - the next big thing

Munich Airport International has just introduced Josie Pepper, a humanoid robot to answer customer service queries. With voice and #AI artificial intelligence developin fast, several use cases particularly for travel and service keep growing.

In Japan, humanoid robots have already become a regular feature, welcoming clients in department stores and  giving company to people living on their own.

Online retailers conquering the offline world

Online retailers keep advancing in the offline world to gain additional market share and new customers, with Alibaba's latest acquisition in Sun Art being just one example. Aviation stakeholders need to rethink their future position in terms of where they want to go, and what this could mean for them in terms of threats and opportunities. They cannot once again all follow Ryanair, which has defined the vision of "Amazon of Travel".