The Hamburg Aviation Conference is a global think tank bringing together airlines and airports with other travel stakeholders and with other industries as well as academics from universities to discuss hot topics from diverse angles and turn the challenges of the digital age into opportunities. It is a very personal event, with the main attendants being senior executives, board members and thought leaders to allow high quality content and best possible networking.
The theme for 2017 will be " AVIATION AND TRAVEL IN THE AGE OF THE HYPER-CONNECTED CONSUMER". The agenda will include the following topic areas:
Time for a refresh - innovative business approaches for the digital age
Marketing to a world that will not listen
Redefining distribution and passenger services - are we stuck in the current setup?
Re-imagining loyalty in the age of the hyper-connected consumer
Re-inventing the airport - innovative approaches for loyalty, customer experience and non-aviation revenue
Listening to customers in a world full of chatter. Information needs of the hyper-connected consumer
On the move: all about mobile, apps and digital user experiences
Quo vadis ancillary revenues - what are the most effective approaches today and in the future
Working together - opportunity or threat of partnerships
Things we like: latest trends and inspiring ideas
Leadership and change management in the 21st century
Technology gets personal
Is this it? Are we all performing optimally and well?